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Affiliate Program Policy

I. Program Overview

As an affiliate of our diverse e-commerce platform and marketplace, you can earn attractive commissions by promoting our wide selection of products and driving targeted traffic to our site. When a customer referred by you makes a purchase, you will receive a commission based on the product's price range.

II. How It Works

1. Sign-Up: Affiliates can easily sign up for free through our intuitive affiliate portal.

2. Unique Referral Links and Banners: Once registered, each affiliate is provided with a distinct referral link and eye-catching banners to promote our marketplace on their website, social media platforms, or blog.

3. Tracking Precision: Our advanced tracking system uses cookies with a 30-day lifespan to accurately monitor clicks, sales, and conversions. This ensures that you are properly credited for every qualifying purchase made by your referred customers within this period.

III. Commission Structure

1. Product Categorization by Price Range:

Example:

  • Tier 1: Products priced between $1 – $50.
  • Tier 2: Products priced between $51 – $100.
  • Tier 3: Products priced between $101 – $500.
  • Tier 4: Products priced above $500.
2. Percentage-Based Commission:

Example:

  • Tier 1: 5% commission.
  • Tier 2: 4% commission.
  • Tier 3: 3% commission.
  • Tier 4: 2% commission.

NB: This percentage may change according to the period of promotion.

IV. Commission Eligibility

Affiliates are eligible for a commission when the following conditions are met:

1. A referred customer completes a successful purchase using the affiliate's referral link.

2. The sale is confirmed, and the payment is smoothly processed on our platform. Commissions are calculated based on the net sale value after deducting applicable taxes, shipping fees, and discounts applied at checkout.

V. Pending and Locking Period

1. Pending Status:

After a customer makes a purchase, the commission is initially marked as pending for a period of 30 to 90 days. This waiting period allows us to ensure that the transaction is finalized and any potential returns, cancellations, or refunds are processed.

2. Locking and Payout Eligibility:

Once the pending period passes and the order is firmly confirmed, the commission is locked and becomes eligible for payout in the next cycle.

VI. Returns, Refunds, and Cancellations

1. Returns Impact:

If a referred customer returns the product within the return period, the commission for that sale will be reversed.

2. Refunds and Cancellations Consequence:

In the event of a customer canceling or requesting a refund for the order, the affiliate will not receive a commission. If the commission was already credited, the amount will be reversed.

If a commission is initially credited for a sale that is later returned or refunded, it will be deducted from future earnings.

VII. Partial Returns

In case a customer returns only part of their order, the affiliate's commission will be adjusted to accurately reflect the value of the retained items. For example, if a customer orders items worth $200 and returns $50 worth of products, the affiliate's commission will apply to the remaining $150.

VIII. Commission Caps and Exclusions

1. Category Caps:

Certain product categories or sellers may have commission caps in place. This means that affiliates may only earn up to a specific percentage or value on particular sales.

2. Exclusion Criteria:

Sales generated through the affiliate's own purchases or orders deemed fraudulent or invalid are excluded from the commission calculation.

IX. Payouts

1. Minimum Threshold:

Affiliates must accumulate a minimum of $100, €100, CNY 500, or XAF 50,000 before they can request a payout.

2. Payout Schedule:

Commissions are paid monthly once the affiliate reaches the payout threshold.

Affiliates can choose from the following convenient payment methods:

  • Bank Transfer: Available for both local and international affiliates.
  • PayPal: For affiliates in regions where PayPal is supported.
  • Mobile Money: Specifically for affiliates in African countries (e.g., MTN Mobile Money, Orange Money).
  • Alipay or WeChat Pay: For affiliates based in China.

X. International Sales and Currency

1. Currency Conversion:

For international sales, commissions are calculated based on the currency of the sale (e.g., USD, Euro, CFA Franc) and then converted into the affiliate's preferred payout currency (e.g., USD, Euro, CNY).

2. Exchange Rate Fluctuations:

Affiliates should be aware that currency conversion rates may fluctuate, and the final payout may vary depending on the prevailing exchange rates.

XI. Cookie Duration

We employ cookies to track the customer journey. Affiliates are credited for purchases made within 30 days of a customer clicking on their referral link. In case a customer clicks on multiple affiliate links, the last-click attribution model is applied, ensuring that the affiliate whose link was clicked last before the purchase receives the commission.

XII. Marketing and Promotion Guidelines

Affiliates are encouraged to promote our marketplace through various channels:

  • Website Integration: Incorporate website banners and links.
  • Social Media Engagement: Share posts on popular platforms such as Facebook, Instagram, TikTok, and Twitter.
  • Informative Blogging: Write blog posts or articles that review or showcase products available on the marketplace.

However, affiliates must adhere to our strict Brand Guidelines and refrain from using false or misleading promotions.

XIII. Program Exclusions

Certain types of traffic and sales are not eligible for affiliate commissions:

  • Self-Referrals: Affiliates cannot earn commissions on purchases they make themselves.
  • Coupon and Deal Sites: Affiliates relying solely on coupon or discount sites are not eligible for commissions unless they also generate unique, organic traffic.
  • Paid Search Ads: Affiliates are strictly prohibited from bidding on our brand name or any variations in search engine ads.

XIV. Invalid and Fraudulent Orders

1. Flagged Orders:

Orders flagged as fraudulent or invalid by our payment processors will not be credited with commissions.

2. Violation of Terms:

Transactions that violate our Affiliate Program Terms & Conditions will not earn commissions. If fraud or any violation of terms is detected after a commission has been credited, the amount will be reversed, and the affiliate's account may be suspended or terminated.

XV. Program Termination and Changes

1. Account Termination:

We reserve the right to terminate or suspend any affiliate's account if they violate the program's terms or engage in fraudulent activity.

2. Policy Adjustments:

The commission rates, payout methods, or other program details may be adjusted at our discretion. However, affiliates will be notified in advance of any significant changes.

XVI. Affiliate Support

If an affiliate believes their commission was incorrectly credited or has questions about the program, they can reach out to our dedicated Affiliate Support Team.

Disputes or queries regarding commissions must be submitted within 14 days of receiving the statement.

Summary of Key Points

  • Commission Structure: Tiered based on product price range with percentages ranging from 2% to 5%.
  • Payout Threshold: $100, €100, CNY 500, or XAF 50,000 or equivalent in other currency.
  • Cookie Duration: 30 days with last-click attribution.
  • Payout Methods: Bank transfer, PayPal, Mobile Money, Alipay, or WeChat Pay.
  • Pending Period: 30 to 90 days to account for returns or cancellations.

This revised policy offers a clear and structured affiliate program that rewards affiliates based on the price range of the products they promote, while ensuring fairness and integrity in the marketplace.